This week, Nolan chats with Andy Pittman, VP of Talent at ShipBob—the e-commerce ops platform that’s built one of the most disciplined talent orgs out there.

Andy unpacks how ShipBob sets a high bar for hiring and holds themselves accountable to it. He breaks down their dead-simple but powerful “Would you rehire them?” system for tracking quality of hire, why every backfill requires a business case, and how ShipBob uses internal mobility as a signal of recruiting success.

You’ll also hear:

  • Why employer brand should be about selling a better life, not just a job
  • The underrated power of fast, structured interview feedback
  • How getting founder buy-in changed their recruiting culture
  • Why quantity of hires means nothing without retention and performance

Check it out wherever you get your pods:

YouTube

Spotify

Apple